---
title: "Decagon, Managed · Support-AI agent · Agent Fieldbook"
url: https://agentfieldbook.org/catalog/agents/decagon/
description: "AI customer-service agents for enterprise: outcome-based pricing, deep CS-tool integrations."
section: "Catalogue · Agents · saas"
source: Agent Fieldbook — generated from the published page
---

# Decagon

**Managed · Support-AI agent · Confirmed**

AI customer-service agents for enterprise: outcome-based pricing, deep CS-tool integrations.

Verified against [decagon.ai](https://decagon.ai/)· 2026-07-08

- [decagon.ai](https://decagon.ai/)

## Spec sheet

| Field | Value |
| --- | --- |
| Foundation | Multi-model + fine-tuned |
| Topology | hub-spoke |
| Type | agent |
| Deployment | cloud |
| Interface | chat· api |
| Context | Model-dependent |
| Pricing | Per-resolution |
| Scale | $4.5B valuation (Jan 2026, $250M Series D) |
| Tools | CS platforms (Zendesk, Salesforce, Intercom) |
| Orchestration | Multi-turn + tools |
| Country | US |
| Verified | 2026-07-08 |

## Sources

- [forbes.com](https://www.forbes.com/sites/alexyork/2026/02/06/ai-agent-startup-decagon-triples-valuation-to-45-billion/)

## Verified against

- [https://decagon.ai/](https://decagon.ai/)

The corpus does not rewrite vendor documentation. Where copy is quoted verbatim it is marked as such and attributed to its source.